RentMemphis, LLC – Terms and Conditions

Welcome to RentMemphis, LLC. Please review the following terms carefully. By using our website, email, or SMS services, you agree to these terms.

Section 1: Website Terms and Conditions

I. Agreement to Terms and Conditions

By using our website, you agree to these terms. If you do not agree, please stop using the site.

II. Permitted Use

     A. You may view and download content for personal, non-commercial use only.

     B. You cannot:

    • Copy, modify, or share our content for commercial purposes.
    • Reverse engineer any software.
    • Remove copyright notices or other proprietary notations.

     C. Breaking these rules ends your permission immediately.

III. Disclaimers

Our website is provided “as is.” We do not guarantee uninterrupted service or error-free content.

IV. Limitation of Liability

We are not responsible for:

    • Loss of data
    • Loss of revenue or business
    • Indirect or consequential damages

V. Changes to Website Terms

We may update these terms at any time. Continued use means you accept the changes.

Section 2: Email Terms and Conditions

I. Email Consent to Communicate

     A. Consent to receive emails from RentMemphis, LLC can be attained by:

    • Online Email Opt-In: Consent Box on our website's Contact Form.
    • Inbound Email: Emailing RentMemphis, LLC first.
    • Verbal Consent: During calls or in person, you expressly request for RentMemphis, LLC to email information to you.

     B. The information (Email Addresses) obtained as part of the email consent process will not be shared with third parties for marketing purposes.

II. Email Content

Emails may include:

    • Rental application details (background checks, credit reports, employment verification)
    • Lease and tenancy records
    • Maintenance requests and appointment times
    • Account notices (balances, payments, property updates)
    • Legal notices

III. Email Frequency

Email frequency may vary depending on the type of communication. For example, you may receive:

    • Up to 2 emails per week regarding account notifications.
    • Up to 3 emails per week regarding maintenance requests.
    • Up to 15 urgent/emergency emails per year.
    • RentMemphis, LLC not send sales or spam emails.

IV. Unsubscribe

Use the unsubscribe link in any email or email us at office@rentmemphis.properties.

V. Email Disclaimers

Email delivery depends on third-party networks. We are not responsible for delays or failures.

Section 3: SMS Terms and Conditions

I. SMS Consent to Communicate

     A. Consent to receive SMS messages from RentMemphis, LLC can be attained by:

    • Online SMS Opt-In: Consent box on our website's contact form.
    • Inbound SMS: When you text us first, we respond with an opt-in message; you must reply “JOIN.”
    • Verbal Consent: During calls or in person, if you expressly request us to text information to you; initial SMS includes opt-in message requiring “JOIN.”

     B. The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

II. SMS Content

If you opt in to SMS messages, you may receive:

    • Appointment Scheduling and Reminders
    • Follow-up Messages
    • Billing Inquiries
    • Account Notifications

Example: "Hi, this is a friendly reminder of your upcoming appointment to view the property located at [property address] on [date] at [time]. We look forward to seeing you there! You can reply STOP to opt out of SMS messaging from RentMemphis, LLC at any time."

III. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive:

    • Up to 2 SMS messages per week regarding your appointments.
    • Up to 3 SMS messages per week regarding account notifications, billing inquiries, and follow-up messages.

IV. Potential Messaging Fees

Standard message and data rates may apply, depending on your carrier's pricing. These fees may vary if the message is sent domestically or internationally.

V. To Opt-In

You may opt in to receive SMS messages from RentMemphis, LLC in the following ways

    • Online SMS Opt-In: By checking the Consent Box on our website's Contact Form
    • Inbound SMS: When you text us first, we will respond with an opt-in message; you must reply “JOIN” to receive further texts from RentMemphis, LLC
    • Verbal Consent: During calls or in person, you may expressly request for an agent or staff member to text information to you; the initial SMS from RentMemphis, LLC will include an opt-in message requiring you to reply “JOIN” to receive further texts from us.

VI. Opt-Out

You can opt out of receiving SMS messages from RentMemphis at any time. To do so, simply reply "STOP" to any SMS message you receive from us. Alternatively, you can contact us directly by email at office@rentmemphis.properties to request removal from our messaging list.

VII. Help

For assistance, you may reply “HELP” to any SMS message you receive from RentMemphis, LLC, call us at (901)780-RENT[7368] or email us at office@rentmemphis.properties.

VIII. SMS Disclosures

    • Message and data rates may apply.
    • Message frequency may vary.
    • You can opt out at any time by texting "STOP."
    • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
    • SMS delivery depends on your wireless carrier. We are not responsible for delays or failures.
    • SMS alerts are for U.S. users only.

Section 4: Data and Privacy

We collect different information depending on how you interact:

    • Website: May include personal details and property information.
    • Email: May include application details, account notices, and legal communications.
    • SMS: May include appointment reminders, account notifications, billing inquiries, and follow-up responses.

We protect your data as described in our Privacy Policy. Please review it for further details.

Section 5: Changes to Terms and Conditions

We may update these terms at any time. Continued use means you accept the changes.

Section 6: Governing Law

These terms are governed by the laws of the State of Tennessee.

Section 7: Contact RentMemphis, LLC